Privacy Policy

WHO IS THE DATA CONTROLLER? 

The webiste dulcecalvo.es is owned by DULCE CALVO, S.L., (Dulce Calvo)

VAT No: B15658651

Address: C/ General Pardiñas, 38, Bajo 15701 Santiago de Compostela

Telephone: 981954031

Email: info@dulcecalvo.es

 

FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?

The data you provide through the contact form or online shop registration are processed for the purpose of responding to your enquiries or, if you request it, contacting you through the provided means

 

HOW LONG DO WE RETAIN YOUR DATA?

In the case of data received through the contact form, your data will be kept for at least 12 months. If you register in the online shop, the data will be retained until you request its deletion (please note that once the data is deleted, you will no longer be able to access your customer account and your full order history cannot be recovered). After the stated period in both cases, the data will be securely destroyed using methods that ensure it cannot be recovered.

WHAT IS THE LEGAL BASIS FOR DATA PROCESSING?

In the case of data collected through the contact form, the legal basis for processing is the fulfilment of a request made by the data subject.

 

WHO DO WE SHARE YOUR DATA WITH?

Data processed through data collection forms is received via email based on Microsoft 365 from Microsoft, a company adhering to the Privacy Shield framework and complying with appropriate security measures, where work tasks and employee hours are shared. The data being processed may be disclosed to competent administrative authorities in legally established cases, as well as when such disclosure is necessary to provide the requested services.

 

WHAT ARE YOUR RIGHTS?

The data subject has the right to:
Access their data
Rectify their data
Erase their data
Transfer their data to another controller
Object to all or part of the processing
Restrict the use of their personal data If you are not satisfied with the exercise of your rights, you may lodge a complaint with the Data Protection Authority.

 

HOW DID WE OBTAIN YOUR DATA?

Through the contact form or online shop purchase registration. Origin: Provided by the data subject.
Data categories: Identification data, email.

 

Last updated: April 2026